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I created Lorraine Marks Consulting, LLC at the end of December of 2021 and by January 3rd, 2022, I had my first official client. It has been full speed ahead ever since. Loving every minute!
Brainstorming business problems and working out solutions with busy entrepreneurs who want to focus on the reason they got into their business in the first place.
I graduated from college having majored in Business Management. I have worked in retail management - clothing and furniture, magazine sales, higher education, project management software sales and fundraising.
As you can tell - this is a wide variety of experiences to pull from when I work with you and your business to develop and support execution of your plan.
I utilize my decades of experience to help you analyze your business needs.
I possess a sharp eye for detail, which I use to find even the smallest errors in text.
I have strong interpersonal skills and enjoy working with absolutely everyone.
I thrive on clear communication.
I am excited to work with small businesses that need that extra set of hands to manage all of the business aspects that keep slipping through the cracks.
I want to align myself with companies I believe in and where I can create positive change.
I am always looking to learn more and am open to taking on challenging projects.
BUSINESS DEVELOPMENT & RELATIONSHIP MANAGEMENT
PROFILE
Highly successful sales leader, fundraiser and business developer with a passion for mission-focused projects that improve the way we work and live. Accomplished community and business development executive with proven success at bringing people and processes together to achieve positive results. Skilled communicator, motivator and team builder; adept at working with for profit businesses and nonprofit organizations, government, corporate and philanthropic sectors.
TECHNICAL SKILLS
Expert in Google Suites, Microsoft Office 365 Suite and virtual meeting software programs.
Expert in Salesforce, Dynamics and Bloomerang, cloud-based software systems for customer relationship management (CRM),
DonorSearch (donor research platform) and Givebutter, a fundraising platform.
Subject Matter Expert (SME) in Virtual Project Office, a cloud-based project management software.
SME in LinkedIn and Sales Navigator
SIGNIFICANT CAREER ACCOMPLISHMENTS
Small business owner - creating LLC, fully functioning website and securing clients within one month of establishing LLC status.
Substantially increased income rapidly for a social service nonprofit by building individual donor base, churches, foundation grants and new revenue streams. Increased revenue by 34% over 2019, exceeded goal by 89% for 2020, increased donor base by 68%.
Recruited by the President/CEO of a project management solutions company to lead client development for a specialty software designed for the construction and engineering industry. In less than two years, increased the number of clients from 11 to 33 and new business sales by 56%.
Recruited by a Facilities Department project architect to coordinate the rollout of a new software system to 30+ project managers and teams working on 300+ projects across five university campuses. After one year, achieved 90% buy-in with more teams using the software on more of their projects.
Launched the local chapter of a national nonprofit community watch group by recruiting a ten-member Board of Directors; developing the mission statement and by-laws; building strong relationships with Borough Council and law enforcement. Positioned the organization for 501(c)3 status.
Provided leadership for the planning, design and fundraising for a local playground complex, which took six years of committed collaboration among community members, local government, volunteers and vendors, to successfully open in 2015.
Originated Aspinwall National Night Out and raised over $75,000 through individual donations and corporate sponsorships to support an annual community event that benefits emergency first responders.
Opened first U.S. stand-alone retail store for a specialty furniture company as Store Manager responsible for hiring, training, managing store sales and product inventory. After one year, awarded Best of the Best Manager; in four years increased store profit volume from $0 to $800,000 and grew customer base from zero to over 4,000.
PROFESSIONAL HISTORY
OWNER, Lorraine Marks Consulting, LLC.
BUSINESS DEVELOPMENT AND PROGRAMS MANAGER, Foster Love Project, Pittsburgh, PA
Foster Love Project provides “Love in Action” to foster children and their families. Through the free donation center, providing transition bags, and multiple programs and events, since inception, over 13,500 children in foster care have received much needed items for their first week in care,
for their future growth, mental health and self-esteem.
Hosted 2 virtual events with smooth pivot from in-person planning to virtual in the same month; 1st Annual Back-To-School event
and 2nd Annual Family Retreat.
Researched, installed, populated and implemented Bloomerang, a customer record management system and Givebutter, a fundraising platform.
Successfully stewarded relationships with local publishers.
BUSINESS DEVELOPMENT MANAGER, The Simplex Group, Inc., Pittsburgh, PA
The Simplex Group provides construction project management software, Virtual Project Office (VPO), a cloud-based system, that is designed specifically for the construction and engineering industry.
Recruited from Pitt by the President/CEO to be the liaison for all prospective clients interested in VPO; grew client base from 11 to 33 clients in 18 months and increased new business sales by 56%.
Introduced and documented sales and client management processes to better position the company for aggressive growth.
PROJECT CONTROLS ENGINEER, Office of Facilities Management, University of Pittsburgh
Facilities Management provides professional engineering, architectural and construction-management services to the University’s main campus
and four other campuses.
Recruited by a Project Architect to be the liaison to The Simplex Group, the developer of VPO, and the coordinator for the University’s rollout of the software to all their facilities. Became expert in VPO and “Traction” methodology.
Introduced, trained and provided consistent support to a skeptical workforce employed on 300+ projects regarding the technical benefits and efficiencies of the software. At year end, achieved 90% buy-in and more teams using VPO on more of their projects.
SALES EXECUTIVE, Pittsburgh Magazine, Pittsburgh, PA
Responsible for new business development for WQED TV, WQED FM Radio and Pittsburgh Magazine; sold multi-media advertising campaigns and event sponsorship; created proposals, developed artwork, executed telemarketing and mailing campaigns, managed billing.
STORE MANAGER, Baker Pittsburgh, Pittsburgh, PA
Managed the first U.S. stand-alone retail store for the specialty furniture company, Baker, Knapp and Tubbs Inc.; hired, trained and supervised all store employees; managed sales volume, shipping and receiving, visual display coordination, customer service, profit and loss, accounts receivable, in-store and out-of-store marketing.
Awarded Best of the Best Manager in 2000, having exceeded goal in volume, shipments and profitability.
Increased store profit volume from $0 to $800,000 and grew customer base from zero to over 4,000 within first 4 years of business.
COMMUNITY LEADERSHIP
PRESIDENT AND TREASURER, Aspinwall Neighbors, Aspinwall, PA
Aspinwall Neighbors supports community safety and engagement, and raises funds for emergency first responders.
Started and lead the local chapter; recruited a ten-member Board of Directors; developed the mission statement and by-laws; built strong relationships with Borough Council and law enforcement.
Lead the Board through succession planning, annual retreats and commitment to a “no-burn out” policy.
Conducted and maintained all financial responsibilities as interim Treasurer, reporting to Board of Directors.
Provided leadership for several successful initiatives: Aspinwall National Night Out, Community Playground Project, Soup Delivery, Snow Angel Snow Removal Program, Drug Take Back Day, Spring and Fall Green Streets trash clean up, Pet Directory and Pictures with Santa.
BOARD OF DIRECTORS, Fox Chapel Racquet Club, Pittsburgh, PA
Positions held: Secretary; Communications Committee Chair; Membership Retention Committee Chair; Tennis Committee.
BOARD OF DIRECTORS, Junior League of Pittsburgh, Pittsburgh, PA
Positions held: Membership Development Chair; Education and Events Chair; Secretary; 2007 Designer Show House, Gala Chair (raised over $100,000 resulting in the most profitable Gala in JLP history); 2005 Designer Show House, House Operations Chair.
EDUCATION
A.A. in Business Management, Community College of Allegheny County, Pittsburgh, PA
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